Reach Out – Vivalis

Have questions or need help with your Vivalis purchase? Our approachable, American-based customer care team is ready to assist you with inquiries, feedback, or any concerns you might have.

Ways to Contact Us

Whether you require help with a recent order, have shipping inquiries, or wish to learn more about Vivalis, do not hesitate to contact us through any of these channels:

📧 Send Us an Email

Email: support@govivalis.com

Anticipate a response from our support specialists within 24-48 business hours. To help us address your matter swiftly, please include your order number (if applicable) when reaching out.

📦 Order & Shipping Support

All Vivalis orders are processed and dispatched by our authorized retail partner. If you have questions about tracking, shipment progress, or estimated delivery dates, please contact the retailer directly:

▶ BuyGoods (Official Retailer)

BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.

Contact: Visit www.buygoods.com/contact for order-related assistance.

🔄 Returns & Refund Process

Every Vivalis purchase is protected by our 60-Day Satisfaction Commitment. Should you feel dissatisfied for any reason, simply initiate a refund request within 60 days from your order date. Visit our Refund Policy page for detailed step-by-step instructions on beginning a return.

ⓘ Company & Production Information

Vivalis Labs
19655 E 35th Drive Suite 100
Aurora, CO 80011, USA

Helpful Links

We value your trust in Vivalis. Our team is committed to supporting your path toward restored male vigor and peak performance.